AmishRetail.com Frequently Asked Questions


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All Wood Types and Stains Cherry Oak Quartersawn Oak Soft Brown Maple All Dining Room Furniture Chairs Curio Cabinets Dining Sets Hutches Tables Wine Racks All Bedroom Furniture Armoires Bedroom Suites Beds & Headboards Chests Dressers Jewelry Boxes and Armoires Quilts All Childrens Furniture Amish Made Toys Beds Chairs and Benches Cribs Dolls and Doll Furniture Highchairs Tables All Living Room Furniture Bookcases Coffee Tables End Tables Entertainment Centers All Office Furniture Desks Filing Cabinets All Kitchen Accessories Baskets Breadboxes Cookbooks Cutting Boards All Hallway and Entryway Furniture Hall Seats Hall Trees All Home Accessories and Art Amish Art Bible Boxes and Holders Bookends			Home > Amish Furniture FAQs Frequently Asked Questions First time visitor? Need help placing an order? Click here for help! How long will it take for me to receive my order? Most of the items on our site are made to order and typically require 8-12 weeks to build. Some of the smaller items like toys are made ahead of time and are ready to ship sooner. To get an accurate estimate on the specific piece you are looking at, please call us at 888-98-AMISH (888-982-6474). Which methods of payment do you accept? Visa, Mastercard, Discover, American Express How much do you charge for shipping? Click here to check shipping rates Can my order be shipped to a PO box? No, sorry for any inconvenience, but UPS and FedEx will not ship packages to P.O. boxes. How can I be sure of the quality of the product I order? Every item we sell is guaranteed. We have been in business for over eight years. How do I exchange or return an item? Damaged or Defective Items If your order arrives at your door damaged, broken or defective, we will either replace the broken parts if possible or ship out a new one completely at our expense. Requests for replacement parts will be processed as quickly as possible. Please note that we are not able to express ship replacement pieces. We work hard to make your shopping experience at AmishRetail.com an enjoyable one. Credit and Return Time Please give us some time to process your return/exchange. It takes about 10 business days for us to receive the returned or exchanged product back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail that reflects that your credit card has been credited. All refunds granted are for the purchase price of the product only and can only be issued to the credit card used at purchase. * Notice: Some products such as custom made items cannot be returned or exchanged unless item was received defective, damaged or broken. Canceling Your Order If you have placed an order and would like to cancel it, please email us at admin@AmishRetail.com within FOUR hours of placing your order to cancel it free of any charges. Don't worry! Even after the four hours, our friendly customer service will do all that we can to stop the items from being processed and/or shipped but there is no guarantee that we will be able to stop it in time. Please allow us 10-14 days once we have received your return to process and credit your credit card.






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